Outsourcing
Hub


Outsourcing Hub

Webinar

E-Book

CX Master Class: Building your Ultimate Customer Experience Playbook

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Checklist

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Things to look out for while choosing your outsourcing partner

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Case Study

Case study

Back office operations & content cataloging for a unicorn food-tech startup

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Case Study

Case study

45% reduction in AHT for India’s fastest growing e-Sports platfrom

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Case Study

Case study

$2 million in additional revenue for a Fortune 100 brand during lockdown

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Case Study

Case study

Maximizing revenue growth for India’s largest Iron & Steel Company

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Case Study

Case study

Generating 10 Crores+ additional annual revenue for the world’s largest electronic company

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Case Study

Case study

Back office efficiency & cataloging for a growing Social e-Commerce business

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Case Study

Case study

Supporting a food-delivery player to stay on top of the Indian market with 100% WFH support

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Case Study

Case study

20% increase in conversion rates for a leading Indian automobile Unicorn

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Case Study

Case study

Achieved INR 319 crores+ worth of highest monthly app transactions for a leading private bank

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Case Study

Case study

How we leveled up the game for an e-commerce player to schedule 360k+ C2B appointments?

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Case Study

Case study

36% Increase in customer onboarding for a leading fintech player

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Case Study

Case study

200% Increase in daily average sales value for India’s largest iron & Steel company

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Case Study

Case study

Boosting customer experience & app adoption for leading commercial bank

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Case Study

Case study

Supporting a top education institution to stay on top of the student enrollment & brand recognition

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Case Study

Case study

How Maxicus expanded sales to over INR 20 Million for a leading steel manufacturing corporation

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Case Study

Case study

How Maxicus improved over 2 Million user interactions with 30% growth in First Call Resolution (FCR) for a leading eSports company

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Case Study

Case study

33% increase in account activations per agent per day for a financial service group

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Case Study

Case study

2.2M+ of worth of sales revenue for a Fortune 50 company through virtual selling

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Case Study

Case study

How Maxicus reduced AHT for query resolution to 70% for a leading private payment bank

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Case Study

Case study

How Maxicus augmented customer satisfaction for India’s first teenager’s neobank

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E-Book

E-Book

Leverage outsourcing for greater growth | eBook

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Infographic

Infographic

How CCTV surveillance in a bank can enhance financial security & fight crime?

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Infographic

Infographic

Why Does Your Business Need a Multilingual Customer Support Team?

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Infographic

Infographic

Why does your hospital need a video surveillance in place?

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Infographic

Infographic

Five signs it is time to update your security solutions

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Infographic

Infographic

Call Centre KPIs to Optimize your Performance

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Guide

Omnichannel Outsourcing

Maximize your business process outsourcing goals with Maxicus

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Guide

Omnichannel Outsourcing

Your guide to outsourcing and more

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Guide

Omnichannel Outsourcing

Your guide to call center outsourcing

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Guide

Omnichannel Outsourcing

All about Customer Lifecycle Management & More | Maxicus

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Guide

Omnichannel Outsourcing

Omnichannel support: The future of customer experience

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Guide

Omnichannel Outsourcing

How effective content moderation can shape your customer experience?

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Guide

Omnichannel Outsourcing

A smarter alternative to your Traditional BPO

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Guide

Omnichannel Outsourcing

A Comprehensive Guide to Back Office Outsourcing

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Guide

Omnichannel Outsourcing

The ultimate guide to outsourcing sales

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Guide

Omnichannel Outsourcing

A comprehensive guide to customer acquisition

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Guide

Omnichannel Outsourcing

E-surveillance services for warehouses: The ultimate guide

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Guide

Omnichannel Outsourcing

How video analytics is enhancing security and surveillance for businesses?

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Guide

Omnichannel Outsourcing

Importance of artificial intelligence in customer service

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Guide

Omnichannel Outsourcing

A comprehensive guide to eCommerce customer service outsourcing

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Guide

Omnichannel Outsourcing

How 5G is set to impact video surveillance for businesses?

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Guide

Omnichannel Outsourcing

Phygital: A definitive guide for 2021

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Guide

Omnichannel Outsourcing

Future employee skill sets: Unpacking personalized customer experiences

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Guide

Omnichannel Outsourcing

Social Media Content Moderation: How it works & Importance

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Tired of the Jargon?

Glossary

Blog


How to manage customer expectations in the digital landscape?

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6 Ways for brands to maximize customer retention

6 Ways for brands to maximize customer retention

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How to power your customer journey leveraging AI & ML

How to power your customer journey leveraging AI & ML?

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Are you ready to scale your business?

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