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Enabling the CX of Tomorrow - A Journey Towards Enhanced Engagement Experience Across Both Physical & Digital Touchpoints.
At Maxicus, we lead the future of customer engagement. With over 5000 team members, we empower Fortune 50 brands and Top Unicorns with a blend of human expertise and unique future-ready AI-based platforms. On a mission to redefine CX Innovation.
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Our human-centered, AI-powered omnichannel approach creates personalized experiences across customer journeys that delight your customers.
Our CX Engagement model seamlessly integrates physical and digital realms through innovative Gen AI solutions.
Our people-powered services drive sales, support, and revenue growth enabling next generation of contact center & outsourcing.
Our in-house AI-backed SaaS platforms empower leading brands to effective ensuring exceptional user experiences.
Tailored solutions for every stage of the customer journey. We drive revenue growth, provide expert support and monitoring, and handle back-office operations with a personal touch. Experience seamless, people-powered service.
A benchmark in delightful customer support
Leveraging innovative lead generation initiatives
Enhancing the performance of digital solutions
Stellar catalogs & consistency across user generated content
Experience the future of CX with our end-to-end CX solutions. Seamlessly integrate, optimize, and exceed expectations with our SAAS platforms
AI-backed Knowledge & learning platform empowering CX professionals to find relevant information, make faster decisions, and self-learn
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Implement self-service channels that integrate seamlessly with your website, social media pages, mobile app & chatbots.
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Industry best Customer engagement through Video Commerce driving Sales, CX, NPS by effectively reducing churn at any level
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Drive customer self-service by deploying chatbots to achieve optimum productivity of your support agents. Automate your standard customer responses for highly accurate resolution, enabling agents to focus on complex tickets & foster customer relationships.
Learn More →Connect directly with customers—one-on-one video demos
Expand your reach with dynamic one-to-many video experiences
Deliver expert assistance in the field with video support
Seamlessly integrate backend support with video guidance
Transform training with personalized one-to-one video commerce
Efficiently train large audiences with impactful one-to-many live workshops
Uncover the Impact: Revenue Growth, Higher Customer Satisfaction, and Accelerated Business Growth
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