Making Every Interaction Count for YOU


Maxicus is not just your outsourcing partner –
we go the extra mile to:

  • Foster meaningful interactions for your customers
  • Build exceptional engagement at both assisted and digital channels
  • Accelerate your digital transformation journey

Digitally Transforming Customer Experience For Leading Global Brands

The Maxicus Edge

0

Years in
Business

0

Solution
Providers

0

Transactions
Processed

0

Happy Customers
per Day

Our Customer Engagement Model

A Digital-first, Agile Approach
to Empower YOU

Our expertise in leveraging digital technology, combined with a deep understanding of consumer behavior,
makes us perfectly poised to build scalable solutions for all your business needs!

Customer Lifecycle
Management

A benchmark in delightful customer support

  • Customer Acquisition & Onboarding
  • Omni Channel Support
  • Customer Retention
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Revenue
Growth

Leveraging innovative lead generation initiatives

  • Phygital & V-commerce Lead
  • Generation & Qualification
  • Sales & Revenue Enhancement
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Tech
Support

Enhancing the performance of digital solutions

  • Digital Devices Support
  • App Support
  • Diagnostics & Configuration
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Content &
Cataloging

Stellar catalogs & consistency across user generated content

  • Content Moderation
  • Data Labeling & Annotation
  • Cataloging
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Next-gen Back
Office Support

Outsourcing all back-office processes for a powerful core

  • Data Processing
  • Transaction Processing Support
  • Document Verification Services
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E-Surveillance
Monitoring

An eagle eye view of operations within organization

  • Live 24×7 Monitoring
  • Remote Surveillance
  • Virtual Quick Response Team
Learn More

Learn how we helped a Fortune 50 company achieve:

Increase in
conversion rate

Customer
satisfaction scores

Net promoter
score (NPS)

Here’s what sets us apart from a traditional BPO


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