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Creating great customer engagementExperience is defined by Engagement. Intelligently blend the human EQ and machine IQ to not only make transactions with your customers, but interactions that last in their memories. Take your customers’ experience a notch above by building exceptional engagement at both assisted and digital channels.
And our framework is thoughtfully built to deliver our brand promise.
Process KPIs
Business Value 
Maxicus merges consumer behavior with technology to build solutions by understanding the friction between the two. Scalable solutions for all of your business needs to help gain an unfair edge over competition.
We collaborate with you to leverage technology to build digital solutions that will accelerate your business’ digital transformation journey.
Make consumers your brand mascots by becoming a benchmark in delightful customer experience.
From data entry to building data sets, outsource all back office processes to power your core.
Ensure optimum efficiency by keeping an eagle eye view of operations within your organization using intelligent tech.
64000 Devices
sold in one year
INR 74cr.
Revenue generated in one year
17%
Increased footfall month-on-month
20%
Conversion Rate increased
16%
Overall NPS score improved
58%
Increase sales
164%
Increase Sign Ups
62%
Reduce cost per sign up
27%
YoY Reduce cost/activation
3.8 Million
Increase in app on-boarding in 6 years
400%
Increase in Productivity/Seat
315%
Increase in on-boarding
28%
Conversion increased to
Maxicus derives its name from its goal of Maximizing Customer Experience.
We are an independent business unit under the KocharTech umbrella, functioning as a technology driven Back Office Operations vertical.
Years in Business
Solution Providers
Transactions Processed
Happy Customers per day
Our association with Maxicus has been very fruitful. The team is very professional and truly understands the needs of business. Initially, we were doubtful in outsourcing our business but now feel very happy about it. Strongly recommend Maxicus.
Deputy Dean, Lovely Professional University
Maxicus has been a key partner for over 2 years now, contributing to our growth as a top-notch BPO services provider. With tremendous growth achieved over a short period, came severe growing pains. But Maxicus’ deep-rooted knowledge and top of the class service offerings, took much of the pain out of the process. They sincerely put our interests first and emerged as one of the best business partners for Cars24.
Sr. General Manager & Head - Customer Acquisition, Cars24
With Maxicus’ Work From Home Program, we help professionals match their
skills to the right job.
No matter where you are, work and
flexibility will follow.
