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Maximizing

By powering the collaboration between Humans & Technology

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Experience is defined by Engagement.


We, at Maxicus, intelligently blend the human EQ and machine IQ to foster interactions that last in your customers’ memories. Take customer experience a notch above by building exceptional engagement at both assisted and digital channels.

How We Can Help?


Maxicus merges consumer behavior with technology to build solutions by understanding the friction between the two. Scalable solutions for all of your business needs to help gain an unfair edge over competition.

Digital Enablement

Customer Lifecycle Management

Make consumers your brand mascots. Become a benchmark in delightful customer support throughout customer lifecycle.

  • Customer Acquisition & Onboarding
  • Omni Channel Support
  • Customer Retention

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Digital Enablement

Revenue Growth

Support your sales team with the best lead generation initiatives. Discover and build revenue streams by connecting to the right people.

  • Lead Generation & Qualification
  • Sales & Revenue Enhancement
  • Upsell & Cross-sell

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Digital Enablement

Tech Support

Leverage tech support to enhance the performance of digital solutions that accelerate your business’ digital transformation journey.

  • Digital Devices Support
  • App Support
  • Diagnostics & Configuration

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Digital Enablement

Content & Cataloging

Ensure the best for your business with Maxicus. Build stellar catalogs and maintain consistency across user/seller generated content.

  • Content Moderation
  • Data Labeling & Annotation
  • Cataloging

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Digital Enablement

Next-Gen Back Office Support

From data processing to ensuring seamless customer transactions, outsource all back-office processes to power your core.

  • Data Processing
  • Transaction Processing Support
  • Document Verification Services

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Digital Enablement

Enterprise E-surveillance

Ensure maximum efficiency by keeping an eagle eye view of operations within your organization using intelligent tech.

  • Managed e-surveillance & Guarding
  • Video Analytics & Object Tracking
  • Quality Control and SOP adherence

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Our Clients


Over 30+ companies are growing their business with Maxicus

Explore our capabilities to expand yours

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Case Studies


Expertise Delivered

Agile and adaptable solutions that bring significant results.

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The Maxicus Edge


Maxicus derives its name from its goal of Maximizing Customer Experience.

We are an independent business unit under the KocharTech umbrella, functioning as a technology driven Business Process Outsourcing vertical.

years

15+

Years in Business

solution

4000+

Solution Providers

transaction

4bn+

Transactions Processed

happy customer

300k+

Happy Customers per day

maxicus edge

Work From Home

With Maxicus’ Work From Home Program, we help professionals match their skills to the right job.
No matter where you are, work and flexibility will follow.

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Blog


Ingredients to build a great brand: Customer Value, Experience & Innovation

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remote working myths

Busting (un)common myths on Remote Working, BPO Jobs & Customer Service

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customer experience strategy planning

Here’s how to revisit your Customer Experience Strategy post COVID-19

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Are you ready to scale your business?

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