We, at Maxicus, intelligently blend the human EQ and machine IQ to foster interactions that last in your customers’ memories. Take customer experience a notch above by building exceptional engagement at both assisted and digital channels.
Maxicus merges consumer behavior with technology to build solutions by understanding the friction between the two. Scalable solutions for all of your business needs to help gain an unfair edge over competition.
Make consumers your brand mascots. Become a benchmark in delightful customer support throughout customer lifecycle.
Support your sales team with the best lead generation initiatives. Discover and build revenue streams by connecting to the right people.
Leverage tech support to enhance the performance of digital solutions that accelerate your business’ digital transformation journey.
Ensure the best for your business with Maxicus. Build stellar catalogs and maintain consistency across user/seller generated content.
From data processing to ensuring seamless customer transactions, outsource all back-office processes to power your core.
Ensure maximum efficiency by keeping an eagle eye view of operations within your organization using intelligent tech.
28%
Increase in annual savings
19%
Reduction in AHT
17%
Reduction in TAT
200,000
Customers acquired
$30 Mn
Additional revenue generated in one year
17%
Increased footfall month-on-month
20%
Conversion Rate increased
16%
Overall NPS score improved
58%
Increase sales
164%
Increase Sign Ups
62%
Reduce cost per sign up
27%
Customers acquired
4.1 million
Customers on-boarded
400%
Increase in Productivity/Seat
315%
Increase in on-boarding
28%
Conversion increased to
Maxicus derives its name from its goal of Maximizing Customer Experience.
We are an independent business unit under the KocharTech umbrella, functioning as a technology driven Business Process Outsourcing vertical.
Years in Business
Solution Providers
Transactions Processed
Happy Customers per day
With Maxicus’ Work From Home Program, we help professionals match their
skills to the right job.
No matter where you are, work and
flexibility will follow.
