Our e-surveillance services protect more than just your property and assets. It also provides real-time visibility of operational productivity in your workplace at any time, from anywhere.
Maxicus offers dedicated n-premises and remote command centers with professionals who monitor your property round the clock to mitigate the occurrence of unwanted events. From video surveillance to two-way audio systems, we ensure crimes are deterred and inform the police or fire departments in case of any crime or calamity.
Provide us access to your existing surveillance monitoring system.
We will provide you our robust surveillance monitoring platform.
Video surveillance will save your premises from break-ins, robberies, or vandalism. The operators monitoring from the command center can quickly anticipate these events and warn the intruders to stay away from your property.
In large enterprises where thousands of employees work in different shifts, operators can monitor workers in real-time through video surveillance. If they find any employee is spending too much time in the corridor or canteen and skipping work, they can notify the employees to get back to work immediately.
Although you trust your employees, you still cannot ignore the possibility of theft in your office or factory. With e-surveillance monitoring, operators from the command center can intercept and prevent these events from happening. You can catch them red-handed rather than searching for video footage and going to the cops to investigate the theft.
The real-time visibility to operators contributes to the smooth functioning of business operations. Live video surveillance can eliminate supply chain disruptions in warehouses, factories, manufacturing plants, etc. With e-surveillance monitoring, operators can anticipate and get rid of many roadblocks even before they occur.
Around-the-clock video surveillance provides valuable insights into the highs and lows of customer traffic in retail stores, supermarkets, shopping malls, etc. With this actionable data, you can optimize your workforce and make a roster accordingly to ensure no customer remains unattended.
With our managed services team watching out for you 24×7, you need not worry about the safety and security of your premises. If we detect any suspicious activity, we instantly warn the trespassers with a pre-set audio announcement forcing them to flee.
Our managed services team can easily monitor your business premises and operations, whether located in a dockside warehouse or a high-rise commercial building anywhere across the country. With keeping your property safe, remote e-surveillance monitoring empowers enterprises to carry out business compliance and SOP checks remotely.
Suppose a fire breaks out or a crime is taking place while you are away. In that case, civic/civil local authorities are alerted at every event-based trigger to safeguard your property from any undesired situations.
E-Surveillance of Robots, Machines & Drones
Night E-Guarding of Stores, Warehouses & More
24x7 Monitoring of Industrial Plants & Manufacturing Units
Malls & Retail Store Management
Video Surveillance for Gaming & Casinos
E-Surveillance of Unmanned Stores & Kiosks
Video Surveillance of Commercial Kitchen, Bar & Restaurants
Smart Parking Management
Patient Monitoring & Doctor-Patient Remote Management
On-Demand Monitoring of House & Assets During Vacations or Long Trips
Monitoring of Senior Citizens and Children at Home
Maxicus offers e-surveillance monitoring services to shield your assets and enhance business ambitions. Over the last 15 years in the outsourcing industry, we have enabled our diverse range of clients to augment safety, security, and business capabilities.
60%
of cases FTR success achieved
1-20
Minutes instant customer connection
20%
Converted into positive improved feedback
85%
Customer Satisfaction
Boosted
78%
Call Quality
Enhanced
75%
Service Level
Agreement Achieved
20%
Increase in footfall
22%
Conversion achieved
15%
Improvement in overall NPS score
87%
Orders successful
17%
Decrease in order cancellations
200%
Increase in daily average sales value
$2 Million
Generated as revenue within 3 months of lockdown
1619%
Increase in sales from month 1 of lockdown
315%
Avg. month-on-month increase in sales for 3 months
INR 1198Mn+
Revenue generated
95%
Customer satisfaction achieved
INR 100Mn+
Worth of products sold to dropout prospects
33%
Improvement in DE
(Partner Satisfaction)
14%
Reduction in AHT
24%
Reduction in TAT
100%
WFH Support as per need
4.28/5
CSAT
Score
93%
Quality
Score
5.52 minutes
Average Resolution Time
INR 20M+
Worth of revenue generation
3089%
Increase in ROI
99%
Call Quality Score Achieved
98%
First Call Resolution Achieved
99%
Service Level Achieved