Why does your hospital need a video surveillance in place?
Using the right monitoring solutions for the healthcare industry promises you better strategic planning, cuts down on operational costs, improves quality, and has real-time actionable insights.
Hospital Monitoring
Patient Monitoring
Doctor Monitoring
Administration Monitoring
Download Now
We have enabled the best for our clients. We can do it for you.
Case Studies
Expertise Delivered
Agile and adaptable solutions that bring significant results.
Boosted customer satisfaction by up to 85% for a leading electronic audio brand
Our client is India’s fastest-growing audio & wearable brand globally. One of the brands aims to bring affordable, durable, and more
importantly, ‘fashionable’ audio products and accessories to millennials.
85%
Customer Satisfaction Boosted
78%
Call Quality Enhanced
75%
Service Level Agreement Achieved
Boosted customer satisfaction by up to 85% for a leading electronic audio brand
22% increase in conversion rates for a leading Indian automobile unicorn
The latest entrant into the Indian Unicorn Club, our client is a disruptor in the online automobile space. With more than 150 branches across 34 cities in the country, the business provides a platform for customers to sell and buy pre-owned cars in a single visit.
20%
Increase in footfall
22%
Conversion achieved
15%
Improvement in overall NPS score
22% increase in conversion rates for a leading Indian automobile unicorn
Maximizing revenue growth for India’s largest Iron & Steel Company
Amongst the top steel-producing companies in the world, the client is also known as the center of the Iron & Steel industry in India. The client operates out of over 25 countries, with key operations in India, the UK, and the Netherlands. Ranking #1 in the Dow Jones Sustainability Index in 2018, the client has a rich history of growth and plays a key role in the Steel Industry of the Asia-Pacific region.
87%
Orders successful
17%
Decrease in order cancellations
200%
Increase in daily average sales value
Maximizing revenue growth for India’s largest Iron & Steel Company
$2 million in additional revenue for a Fortune 100 brand during lockdown
A Fortune 100 company, our client is a leading global producer of electronic devices and specializes in the production of a wide variety of consumer and industry electronics. Deemed as one of the largest producers of consumer electronics, the client sought support to enhance online sales on its e-tail platform.
$2 Million
Generated as revenue within 3 months of lockdown
1619%
Increase in sales from month 1 of lockdown
315%
Avg. month-on-month increase in sales for 3 months
$2 million in additional revenue for a Fortune 100 brand during lockdown
Generating INR 1198Mn+ additional revenue for the world’s largest electronic company
A Fortune 100 company, our client is a leading global electronic device producer and specializes in producing a wide variety of consumer and industry electronics.
INR 1198Mn+
Revenue generated
95%
Increase in customer satisfaction
INR 100Mn+
Worth of products sold to dropout prospects
Generating INR 1198Mn+ additional revenue for the world’s largest electronic company
Supporting a food-delivery player to stay on top of the Indian market with 100% WFH support
Our Client, holding substantial market share in India, is one of the top players in the food ordering and delivery business with a pan-country presence. Having reached the billion-mark valuation in just four years, the company is India’s fastest company to become a unicorn.
33%
Improvement in DE (Partner Satisfaction)
14%
Reduction in AHT
24%
Reduction in TAT
100%
WFH Support as per need
Supporting a food-delivery player to stay on top of the Indian market with 100% WFH support
How Maxicus augmented customer satisfaction for India’s first teenager’s neobank
Our client is India’s first neobank for Gen Z audience, offers a family-oriented payment application that enables teenagers to receive money from their parents and spend it digitally without opening a bank account. With having 300k+ active customers and a worth of $1.2M+ yearly revenue, our client is revolutionizing the banking arena.
4.28/5
CSAT Score
93%
Quality Score
5.52 minutes
Average Resolution Time
How Maxicus augmented customer satisfaction for India’s first teenager’s neobank
How Maxicus expanded sales to over INR 20 Million for a leading steel manufacturing corporation
Among the top 10 steel-producing companies globally, our client has a global presence in over 50 countries, with key operations in India, Europe, and Southeast Asia. Ranking #1 in the Dow Jones Sustainability Index in 2018, our client has a rich history of growth and touching millions of lives with supreme quality iron and steel products.
INR 20M+
Worth of revenue generation
3089%
Increase in ROI
How Maxicus expanded sales to over INR 20 Million for a leading steel manufacturing corporation
98% First Call Resolution Achieved for a Gaming Company
Our client is India’s leading digital skill games company, offering a diverse portfolio of full-stack games, including skill games, fantasy sports, and casual games. They have established themselves as a prominent player in the online gaming industry, attracting a large user base with their engaging and innovative gaming experiences.
99%
Call Quality Score Achieved
98%
First Call Resolution Achieved
99%
Service Level Achieved
98% First Call Resolution Achieved for a Gaming Company
Back office operations & content cataloging for a unicorn food-tech startup
Our client holds a substantial market share in India and is one of the top players in the food ordering and delivery business. They have a presence in 500+ cities with a partnership of thousands of restaurants and delivers best in class unparalleled convenience of food by continuous innovation.
90k+
Number of catalogs made live
97%
Accuracy achieved
Back office operations & content cataloging for a unicorn food-tech startup
