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Creating Mutual Value through Customer Experience Innovation

June 23, 2022 | -Sukhdev

Customer experience innovation is all about creating mutual value for…..

Digital Age. Digital customer experience, Customer experience

In This Digital Age, Do Not Leave The Human Element Behind

June 21, 2022 | -Sukhdev

As the world was hit with the COVID-19 pandemic and…..

Unlocking the Power of Digital to Serve Your Customer Seamlessly

June 20, 2022 | -Sukhdev

Customers are demanding more from their businesses today. They’re looking…..

How A Next-gen Knowledge Management Improves Customer Experience?

June 16, 2022 | -Sukhdev

Consider the last time you had a truly exceptional customer…..

How Digital Automation is Transforming the Retail Industry

June 15, 2022 | -Sukhdev

What is digital automation? At its core, digital automation is…..

Phygital in Retail: Bringing the Online and Offline Together

June 9, 2022 | -Sukhdev

The paradigm shift in technology and consumer behavior has revamped…..

Addressing the Needs of Your Customers with a Virtual Shopping Experience

June 7, 2022 | -Sukhdev

The advent of online shopping has allowed consumers to have…..

Customer-centric Habits that Drive CX Improvements

June 2, 2022 | -Sukhdev

Studies suggest that customer-centric companies are 60% more profitable than…..

The Role of AI and Process Automation in Customer Service

May 31, 2022 | -Sukhdev

Any business leader will tell you that providing an amazing…..

Discover how omnichannel communication can create personalized experiences

May 27, 2022 | -Sukhdev

Studies suggest that 73% of people reported they now spend…..

The Future is Phygital: Physical and Digital

May 26, 2022 | -Sukhdev

Since the start of the millennium, the way we engage,…..

How do you measure the success of your customer experience?

May 24, 2022 | -Sukhdev

To measure customer experience, or CX, is critical in determining…..

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