Maxicus Blog for all things outsourcing, customer support and more

Contact Center Outsourcing: The Ideal Fit Across Industries

January 5, 2022 | -Sukhdev

Delivering an excellent customer experience is a top priority for…..

What’s New in the World of Business Process Outsourcing?

November 17, 2021 | -Sukhdev

The outsourcing industry has taken the business world by storm……

Outsourcing in India: The hub of IT Support, Talent & Innovation

October 10, 2021 | -Sravanthi Bollapragada

The outsourcing industry in India is one of the most…..

Phygital Shopping experience that's also called Virtual Shopping Experience

How Can Virtual Shopping Experience Ramp Up Your Festive Sales?

September 22, 2021 | -Lakshya Suneja

Customers like to shop during the festive season. They splurge…..

Learning Management System for Call Center Outsourcing

September 15, 2021 | -Lakshya Suneja

Learning Management System, aka LMS, is extensively used worldwide to…..

Customer Retention: How to Identify the Right Approach

September 8, 2021 | -Lakshya Suneja

Customer acquisition is stressed repeatedly in every stakeholder meeting to…..

Small Business Process Automation: Harness it for a future that works

August 27, 2021 | -Lakshya Suneja

Small businesses have a potential to grow faster. Great, but…..

Cyber Security in BPO Industry

August 17, 2021 | -Lakshya Suneja

With outsourcing industries growing bigger than ever before, a lot…..

Let’s phygitalize your brand: Ramp up your customer experience

July 19, 2021 | -Arkaprava Das

We now live in a world where going digital is…..

Live stream shopping: What is it, and which industries are leveraging this platform?

July 14, 2021 | -Arkaprava Das

Nowadays, it has become possible for brands to launch and…..

Phygital in the automotive industry: Wind of change in delivering CX

July 6, 2021 | -Arkaprava Das

The automobile sector has matured into providing a phygital buying…..

Why is customer lifecycle management crucial for your business?

July 1, 2021 | -Arkaprava Das

Brands know how important it is for them to build…..

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