Case Studies

20% increase in conversion rates for a leading Indian automobile Unicorn

20% increase in conversion rates for a leading Indian automobile Unicorn

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Maximizing revenue growth for India’s largest Iron & Steel Company

Maximizing revenue growth for India’s largest Iron & Steel Company

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$2 million in additional revenue for a Fortune 100 brand during lockdown

$2 million in additional revenue for a Fortune 100 brand during lockdown

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Generating 10 Crores+ additional annual revenue for the world’s largest electronic company

Generating 10 Crores+ additional annual revenue for the world’s largest electronic company

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Supporting a food-delivery player to stay on top of the Indian market with 100% WFH support

Supporting a food-delivery player to stay on top of the Indian market with 100% WFH support

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How Maxicus augmented customer satisfaction for India’s first teenager’s neobank

How Maxicus augmented customer satisfaction for India’s first teenager’s neobank

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How Maxicus reduced AHT for query resolution to 70% for a leading private payment bank

How Maxicus reduced AHT for query resolution to 70% for a leading private payment bank

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How Maxicus expanded sales to over INR 20 Million for a leading steel manufacturing corporation

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How Maxicus improved over 2 Million user interactions with 30% growth in First Call Resolution (FCR) for a leading eSports company

How Maxicus improved over 2 Million user interactions with 30% growth in First Call Resolution (FCR) for a leading eSports company

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Back Office Operations & Content Cataloging for a Social Food Delivery App

Back office operations & content cataloging for a unicorn food-tech startup

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2.2M+ worth of sales revenue for one of the top electronics player through virtual selling

300M worth of sales revenue for a Fortune 50 company through virtual selling

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Automobile E-commerce

How we leveled up the game for an e-commerce player to schedule 360k+ C2B appointments

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ICICI Instabiz: Case Study

Achieved INR 319 crores+ worth of highest monthly app transactions for a leading private bank

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Supporting a top education institution to stay on top of the student enrollment & brand recognition

Supporting a top education institution to stay on top of the student enrollment & brand recognition

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IIFL

33% increase in account activations per agent per day for a financial service group

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all the information about fincare in case study

Boosting customer experience & app adoption for leading commercial bank

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customer acquisation for fintech

36% increase in customer onboarding for a leading FinTech player

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Back office efficiency & Cataloging for a Social e-Commerce business

Back office efficiency & Cataloging for a Social e-Commerce business

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Maximizing revenue growth for India's largest Iron & Steel Company

200% increase in daily average sales value for India’s largest Iron & Steel Company

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Enabling higher CX for India's fastest growing e-Sports platform, Maxicus

45% reduction in AHT for India’s fastest growing eSports platform

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