Boost Sales with Video Commerce - Book a Free Demo

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*Please note that our video commerce platform is designed to cater to businesses with an average ticket size of INR 40k. Thank you for considering us!

Maximize Engagement with Personalized Live Video CX


Bridge the gap between physical and digital world with Phygital


Boost Sales with Video Commerce - Book a Free Demo

×








*Please note that our video commerce platform is designed to cater to businesses with an average ticket size of INR 40k. Thank you for considering us!

Loved by Global Enterprises

Experience the Max With Maxicus

Unlock phygital and give your customers the convenience of online shopping more like an "in-store" experience.

  • Personalized attention in real-time
  • Immersive store-like experience at home
  • Schedule and offer live product demos
  • Round-the-clock availability
  • Interactive one-on-one engagements
  • Better product experience
  • Easy to consume
  • Boost buyers engagement

Phygital Experience for different functions

Sales

Video commerce solution to add new revenue streams

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support

Support

Help customers in real time with efficient resolutions

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department

Training

Lower learning curve for diversified or remote teams

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How Can We Help Your Business?

Phygital experience for Sales

Video calling feature that allows you to reach a wider audience to improve sales. Your potential customers can now connect with your product champions to know more and get their queries answered. These journeys help in delivering personalized shopping experience as per the customers’ availability.

One - to - One

Phygital experience provides human touch to the sales process, building rapport, addressing specific needs, and guiding individuals through the customer journey.

  • Personalisation
  • Increase Conversion Rates
  • Cross-Sells and Upsells
  • Build Trust
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One - to - Many

This approach has several benefits for business looking to scale its sales efforts and connect with a broader customer base.

  • Cost Effective
  • Brand Awareness and Recognition
  • Interactive Live Sessions
  • Improvised Sales Funnel
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One - to - One

Phygital experience provides a more human touch to the sales process, building rapport, addressing specific customer needs, and guiding individuals through the customer journey.

  • Personalisation
  • Increase Conversion Rates
  • Cross-Sells and Upsells
  • Build Trust
One - to - Many

This approach has several benefits for business looking to scale its sales efforts and connect with a broader customer base.

  • Cost Effective
  • Brand Awareness and Recognition
  • Interactive Live Sessions
  • Improvised Sales Funnel

Phygital experience for Support

Be it tech support, troubleshooting or queries related to your service offering use live video calling support to resolve customer queries. Customers feel more valued when there’s a face to a name. Make video support your differentiator to up your customer service metrics such as Customer Satisfaction (CSAT), NPS and more

Field Support

Video Streaming is valuable for pre-inspections or initial assessments, allowing teams to gather essential information before deploying resources On-site.

  • Remote Inspections
  • Documentation and Reporting
  • Enhanced Collaboration
  • Training and Knowledge Transfer
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Field Support

Video Streaming is valuable for pre-inspections or initial assessments, allowing teams to gather essential information before deploying resources On-site.

  • Remote Inspections
  • Documentation and Reporting
  • Enhanced Collaboration
  • Training and Knowledge Transfer
Back End Support

Video commerce enables BPO support teams to provide visual assistance to customers, offering a clear understanding of products or issue resolutions

  • Real-Time Problem Solving
  • Personalize Consultations
  • Efficient Onboarding
  • Increase First Time Resolution

Back End Support

Video commerce enables BPO support teams to provide visual assistance to customers, offering a clear understanding of products or issue resolutions

  • Real-Time Problem Solving
  • Personalize Consultations
  • Efficient Onboarding
  • Increase First Time Resolution
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Phygital experience for Training & Workshop

Explore the next era of training through our innovative blended solution, harmonizing physical and digital components effortlessly. Immerse participants in flexible learning journeys, propelling your training experience to new heights.

One - to -One Trainings

Training with personalized one-to-one video commerce, fostering interactive learning, Instant feedback, and flexible scheduling

  • Adaptive Learning Paths
  • Flexible Scheduling
  • Recorded Sessions for Reference
  • Reduced Support Queries
Live Workshops

Efficiently train large audiences with impactful one-to-many video commerce sessions, ensuring scalable learning experiences for all

  • Global Accessibility
  • Brand Immersion
  • Community Building
  • Cost-Effective Outreach

One - to One Trainings

Training with personalized one-to-one video commerce, fostering interactive learning, Instant feedback, and flexible scheduling

  • Adaptive Learning Paths
  • Flexible Scheduling
  • Recorded Sessions for Reference
  • Reduced Support Queries
Talk to Us

Live Workshops

Efficiently train large audiences with impactful one-to-many video commerce sessions, ensuring scalable learning experiences for all

  • Global Accessibility
  • Brand Immersion
  • Community Building
  • Cost-Effective Outreach
Talk to Us

Why Maxicus?


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Happy Customers

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Languages Supported

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Global Brands

Schedule a free demo with our experts to know more


Boost Sales with Video Commerce - Book a Free Demo

×








*Please note that our video commerce platform is designed to cater to businesses with an average ticket size of INR 40k. Thank you for considering us!

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Frequently Asked Questions

Phygital is a concept that bridges the gap between the physical and digital worlds of shopping. This is an innovative new way to deliver an in-store experience to customers from the comfort of their homes.

Phygital offers a unique customer experience. Improved service, new opportunities, and new ways for customers to engage with your brand.

Bring the retail experience to your customer’s doorstep with real-time live demos. Assist your customers post-purchase with service support, upgrades, new offers, and more. Explore products with your customers and help complete their purchases through screen sharing.

It combines the physical and digital worlds to create a seamless customer experience. Businesses can use the platform to experience a virtual in-store, Schedule live product demos from specialized experts, and sense realism with a 360° view of products.

Phygital allows your customers access to a wide range of products from their comfort anytime and anywhere. This phygital shopping experience covers all stages of the customer journey from product discovery to purchase in a seamless way. Traditional shoppers are used to going to different stores and It is uncommon to find every item under one roof in a physical store.

To schedule a demo, click here and fill out the form to get a call back from our experts.

Boost Sales with Video Commerce - Book a Free Demo

×








*Please note that our video commerce platform is designed to cater to businesses with an average ticket size of INR 40k. Thank you for considering us!

Do you have more questions about phygital?

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