Our Back Office Support solutions are designed keeping in mind the nuanced and customized processes of each enterprise. Maxicus’ service offerings allow businesses to outsource the most tedious processes – that also prove to be very significant in maintaining brand image and optimum customer experiences. Our services are tailor-made as per requirements and can be scaled to the T.
Know MoreBuild sizable databases efficiently. From data transfers, to digitization of raw data and efficient database management, ensure the best for your brand by outsourcing back office support to Maxicus.
Services for transaction processing designed to relieve the pressure off of your teams. Focus on your core competencies while Maxicus handles the processing influx during project peaks.
Relieve your team of the volume of document verification and meet your operational goals with ease. Analyze and authenticate government issued IDs and other documents required for transactional purposes.
We deliver on our promises with significant results that you can count on
View All360k+
C2B Appointments confirmed in 6 months
63.7%
QoQ
Appointment schedule
23.4%
QoQ
Leads generated
25%
Increase in conversion/
agent/ month
319 crores+
Worth of highest monthly app transactions
1761 crores+
Worth of yearly transactions completed
10k+
Value of 50% of total transactions completed
11%
Increase in students interested to enroll in programs
349%+
increase in m-on-m activations
21k+
activations completed over the project
33%
increase in account activations per agent/day
11%
decrease in documentation rejection rate
41.9K+
Customers onboarded on app
18.3K
Customers completed their KYC
8m to 254m
Transactions volume jumps for dormant accounts
36%
Increase in account activations/agent
20%
Reduction in cost/activation achieved
33.6k+
Activations completed over the project
45k
Catalogs created & uploaded in the last quarter
35
Avg. number of catalogs created by agent/day
87%
Orders successful
200%
Increase in daily avg. sales value
17%
Decrease in order cancellations
45%
Reduction in Average Handle Time
75%
Reduction in escalations to client
5X
Volume of customer queries handled
28%
Increase in annual savings
19%
Reduction in AHT
17%
Reduction in TAT