Email support is a necessary method for businesses for assisting…..
Gurgaon, 25th October 2020: Emerging as a winner surpassing some…..
What are managed services? Managed Services allow a business to…..
India retains 65% of the universal offshore BPO market (Source)…..
Inbound call center services deal with a majority of incoming…..
What is Technical Support? Technical support services refer to those…..
In our guide to successful customer journey management, we mentioned…..
What is customer journey management? Customer journey management is the…..
Increasing customer expectations and changing behaviors have forced banks to…..
What is remote selling? Remote selling or virtual selling is…..
A contact center is a business segment within an organization…..
Call center Quality Assurance (QA) is a process that can…..
