When it comes to imagining the future, customer service AI…..
Machine learning applications are driven by artificial intelligence (AI) that…..
Between the pandemic, it’s fair to say the outsourced service…..
The starting point of success for any business comes with…..
Email support is a necessary method for businesses for assisting…..
Gurgaon, 25th October 2020: Emerging as a winner surpassing some…..
What are managed services? Managed Services allow a business to…..
India retains 65% of the universal offshore BPO market (Source)…..
Inbound call center services deal with a majority of incoming…..
What is Technical Support? Technical support services refer to those…..
In our guide to successful customer journey management, we mentioned…..
What is customer journey management? Customer journey management is the…..