Maxicus Blog for all things outsourcing, customer support and more

Customer service skills for professional (and personal) growth

August 12, 2020

What makes customer service champions? Customer service skills. 73% of…..

Going beyond Net Promoter Scores & CSAT: CX for Customer Retention

August 10, 2020

Retaining customers with exceptional CX Businesses grow by acquiring new…..

Why is customer service training so important?

August 7, 2020

While a mixture of elements goes into building a successful…..

An overview: What is image annotation?

August 5, 2020

Image annotation is a significant task in computer vision. Considered…..

Upselling & Cross-selling: An unprecedented opportunity

August 4, 2020

What is upselling and cross-selling? Upselling and cross-selling are sales…..

Customer Care: The first step in building a customer-centric brand

July 30, 2020

What is Customer Care? Customer care is the help or…..

Telecalling: Is it still effective or just a thing of the past?

July 27, 2020

What is telecalling? Did you know 92% of all customer…..

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Read our guide on internal linking for SEO(Opens in a new browser tab) to learn more. 9 eCommerce lead generation strategies that will boost your sales pipeline(Opens in a new browser tab) cornerstone post Copy link Is Telemarketing still a relevant source for Lead Generation?(Opens in a new browser tab) post Copy link Lead Nurturing: Fostering Lead Generation For Your Business(Opens in a new browser tab) post Copy link Email support outsourcing: A guide to enhancing your CX(Opens in a new browser tab) post Copy link Move upMove downToggle panel: Yoast SEO Premium SEO Readability Schema Social Focus keyphraseHelp on choosing the perfect focus keyphrase(Opens in a new browser tab) Lead Generation Get related keyphrases(Opens in a new browser window) Google preview Preview as: Mobile resultDesktop result Url preview:maxicus.com › lead-generation-in-the-new-genSEO title preview: Lead Generation In The New Generation | Maxicus Blog Meta description preview: Jul 16, 2020 ⋅ B2B marketers consider lead generation as one of the biggest challenges. 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Lead Generation in the New Gen

July 16, 2020

61% of B2B marketers name lead generation as one of their…..

5 Best Practices for Virtual Training & Onboarding for BPOs

July 8, 2020

Covid crisis did not just change the way our consumers…..

How to build a great brand: Customer Value, Experience & Innovation

July 2, 2020

Some of the most successful brands in the world have…..

Busting (un)common myths on Remote Working, BPO Jobs & Customer Service

July 1, 2020

Some believe remote working is hardly working. While others have…..

Here’s how to revisit your Customer Experience Strategy post COVID-19

June 29, 2020

Outsourcing to call centers is something that all growth-oriented organizations…..

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