Case Study


53% Increase in the account activations per agent per day for a financial service group

Our client is India’s leading integrated financial service group with its global presence in 2250 business locations in India and has 4 million satisfied customers till date.

Key Takeways:


Improvement in MOM Act.

7%+

Improvement in MOM Act.

Customers Activation on the platform

65K+

Customers Activation on the platform

increase in account activations per agent/day

53%

increase in account activations per agent/day

decrease in documentation rejection rate

11%

decrease in documentation rejection rate

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