Case Study


53% Increase in the account activations per agent per day for a financial service group

Our client is India’s leading integrated financial service group with its global presence in 2250 business locations in India and has 4 million satisfied customers till date. It works on a customer-centric approach model. It serves financial services and products to corporate, institutional advisors, foreign portfolio investors, mutual funds, insurance companies, alternative investment funds, trusts, high-net-worth individuals, and retail clients.

Key Takeways:


Improvement in MOM Act.

7%+

Improvement in MOM Act.

activations completed over the project

65K+

activations completed over the project

increase in account activations per agent/day

53%

increase in account activations per agent/day

decrease in documentation rejection rate

11%

decrease in documentation rejection rate

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