Case Study

Supporting a food-delivery player to stay on top of the Indian market with 100% WFH support

Our Client, holding substantial market share in India, is one of the top players in the food ordering and delivery business with a pan-country presence. Having reached the billion-mark valuation in just four years, the company is India’s fastest company to become a unicorn.

Key Takeways:

Improvement in DE <br>(Partner Satisfaction)</br>


Improvement in DE
(Partner Satisfaction)

Reduction in AHT


Reduction in AHT

Reduction in TAT


Reduction in TAT

WFH Support as per need


WFH Support as per need

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