The arrival of 5G and what it means The arrival…..
What is Healthcare BPO? Healthcare business process outsourcing, or simply…..
What makes customer service champions? Customer service skills. 73% of…..
While a mixture of elements goes into building a successful…..
What is Customer Care? Customer care is the help or…..
What is telecalling? As self-explanatory as the word is, telecalling…..
61% of B2B marketers name lead generation as one of their…..
The outsourcing industry in India not only has one of…..
Organizations have successfully transitioned to remote work in response to…..
Some believe remote working is hardly working. While others have…..
Outsourcing to call centers is something that all growth-oriented organizations…..
Why does a business need multilingual customer support? Take India as a…..