Retaining customers with exceptional CX Businesses grow by acquiring new…..
Category Archives: Omni Channel Customer Experience
hiTelecalling: Still effective or a thing of the past?
What is telecalling? As self-explanatory as the word is, telecalling…..
Lead Nurturing: Fostering Lead Generation For Your Business
Understanding the necessity of lead nurturing Lead generation is one…..
Why email support is an important part of customer support strategy
The digital world has changed all our habits. From wanting…..
Understanding Customer Churn & The Best Remedies To Withstand It
What is Customer Churn? Customer churn is a metric to…..
Customer Engagement For e-Commerce: Blueprint Of An Effective Customer Retention Strategy
Why is customer engagement important in the e-commerce industry? “Your…..
Maximizing Customer Experience In The Digital Age
What differentiates a brand from its competitors? Experiences. As…..