Customer Support Outsourcing | Category |- Maxiucs

7 Ways How BPO Can Enhance Your E-commerce Revenue Models

September 26, 2023

In today’s fast-paced digital landscape, e-commerce revenue generation is at…..

Importance of LTV and Customer Experience for New-age Brands

February 16, 2022

Customer lifetime value is generally shortened to “LTV” in business…..

Outsourcing in India: The hub of IT Support, Talent & Innovation

October 10, 2021

The outsourcing industry in India is one of the most…..

How to power your customer journey leveraging AI & ML?

June 4, 2021

AI and ML technology have revolutionized the customer journey, allowing…..

4 Major strategies to improve telecom customer service

December 21, 2020

32% of customers will walk away from a brand they…..

Customer Service Outsourcing: What does the future look like for brands?

November 2, 2020

Between the pandemic, it’s fair to say the outsourced service…..

Email support outsourcing: A guide to enhancing your CX

October 28, 2020

Email support is a necessary method for businesses for assisting…..

The future of outsourcing in India

October 21, 2020

India retains 65% of the universal offshore BPO market (Source)…..

Inbound call center services: Your go-to solution for proactive customer support

October 15, 2020

Inbound call center services deal with a majority of incoming…..

Improving customer experience in Banking & FinTech

October 5, 2020

Increasing customer expectations and changing behaviors have forced banks to…..

The difference between call center and contact center services & their role in customer engagement

September 28, 2020

A contact center is a business segment within an organization…..

Reinventing Contact Centers: How a pandemic changed the way BPOs have worked

September 23, 2020

The impact of COVID-19 on contact centers Contact center representatives…..

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