Customer Support Outsourcing | Category |- Maxiucs

Importance of LTV and Customer Experience for New-age Brands

February 16, 2022 | -Sukhdev

Customer lifetime value is generally shortened to “LTV” in business…..

Outsourcing in India: The hub of IT Support, Talent & Innovation

October 10, 2021 | -Sravanthi Bollapragada

The outsourcing industry in India is one of the most…..

How to power your customer journey leveraging AI & ML?

June 4, 2021 | -Arkaprava Das

Earlier, brands used to sell their products in brick-and-mortar stores…..

5 Misconceptions about outsourcing image annotation services

May 29, 2021 | -Arkaprava Das

As a result of advancements in the field of AI…..

In-house vs. outsourced data labeling

April 1, 2021 | -Arkaprava Das

Data annotation and data labeling are some of the most…..

Diving into the future of Phygital: Physical + Digital

March 10, 2021 | -Arkaprava Das

Suppose you are looking forward to buying a new phone…..

4 Major strategies to improve telecom customer service

December 21, 2020 | -Arkaprava Das

32% of customers will walk away from a brand they…..

outsourcing in banking and bfsi- Maxicus, benefits of outsourcing in banking

Outsourcing in banking: Analysing the risks and benefits

November 23, 2020 | -Arkaprava Das

Outsourcing in banking can streamline products and services, empower overworked…..

Customer Service Outsourcing: What does the future look like for brands?

November 2, 2020 | -Arkaprava Das

Between the pandemic, it’s fair to say the outsourced service…..

The future of eCommerce customer service: Recipes to create a great eCommerce CX

October 30, 2020 | -Arkaprava Das

The starting point of success for any business comes with…..

Email support outsourcing: A guide to enhancing your CX

October 28, 2020 | -Arkaprava Das

Email support is a necessary method for businesses for assisting…..

The future of outsourcing in India for 2021

October 21, 2020 | -Arkaprava Das

India retains 65% of the universal offshore BPO market (Source)…..

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