Why does a business need multilingual customer support? Take India as a…..
Category Archives: Customer Support Outsourcing
hiWhy agent support is important for customer service in the era of automation
Your customer service is as good as the people that…..
Customer support during a lockdown: Are your teams prepared?
As India went into lockdown in late March 2020, call…..
Lead Nurturing: Fostering Lead Generation For Your Business
Understanding the necessity of lead nurturing Lead generation is one…..
Here’s why Customer Support in e-Commerce is more important than ever
Your shopping habits have surely seen a drastic change. Due…..
Why email support is an important part of customer support strategy
The digital world has changed all our habits. From wanting…..
Customer Engagement For e-Commerce: Blueprint Of An Effective Customer Retention Strategy
Why is customer engagement important in the e-commerce industry? “Your…..
Contact Center Checklist: Things to look out for while choosing your outsourcing partner
It may be a cliche, but the term “back to…..
Should you be outsourcing customer support for your business?
The key to surviving in a competitive market for a…..
Maximizing Customer Experience In The Digital Age
What differentiates a brand from its competitors? Experiences. As…..