Your customer service is as good as the people that…..
As India went into lockdown in late March 2020, call…..
There is an emotional aspect linked to every relationship, which…..
We live in a world where unresolved issues can hamper…..
What is Customer Churn? Customer churn is a metric to…..
Having a quality assurance call center checklist is crucial to…..
As predicted by Gartner, a customer’s experience with a business…..
