All About Customer Experience And More

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Hyperlocal & Ecommerce: Market trends and how they are changing with customer behavior

September 15, 2020

Today, eShopping has given a stimulus to the hyperlocal and…..

Customer service skills for professional (and personal) growth

August 12, 2020

What makes customer service champions? Customer service skills. 73% of…..

Going beyond Net Promoter Scores & CSAT: CX for Customer Retention

August 10, 2020

Retaining customers with exceptional CX Businesses grow by acquiring new…..

Why is customer service training so important?

August 7, 2020

While a mixture of elements goes into building a successful…..

Customer Care: The first step in building a customer-centric brand

July 30, 2020

What is Customer Care? Customer care is the help or…..

How to build a great brand: Customer Value, Experience & Innovation

July 2, 2020

Some of the most successful brands in the world have…..

Here’s how to revisit your Customer Experience Strategy post COVID-19

June 29, 2020

Outsourcing to call centers is something that all growth-oriented organizations…..

Why agent support is important for customer service in the era of automation?

June 10, 2020

Your customer service is as good as the people that…..

Reimagining customer experience in The New Normal

June 1, 2020

There is an emotional aspect linked to every relationship, which…..

Here’s why Customer Support in e-Commerce is more important than ever

Here’s why customer support for ecommerce is more important than ever

May 18, 2020

Your shopping habits have surely seen a drastic change. Due…..

Why email support is an important part of customer support strategy?

May 7, 2020

We live in a world where unresolved issues can hamper…..

Understanding Customer Churn & The Best Remedies To Withstand It

April 22, 2020

What is Customer Churn? Customer churn is a metric to…..

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