Maxicus Blog for all things outsourcing, customer support and more

Understand Graph on call center KPI by office Team

5 Call center KPIs that boost your CSAT

December 4, 2020 | -Arkaprava Das

KPIs (Key Performance Indicator) are a measured value that describes…..

Customer service trends 2021: Are you ready for the future?

December 2, 2020 | -Arkaprava Das

The future of customer support is the future of your…..

10 useful tips for successful data entry outsourcing

November 30, 2020 | -Arkaprava Das

Data has a better idea In the modern era of…..

Things to consider while outsourcing image annotation services

November 25, 2020 | -Arkaprava Das

Image annotation services are becoming increasingly popular as it enables…..

outsourcing in banking and bfsi- Maxicus, benefits of outsourcing in banking

Outsourcing in banking: Analysing the risks and benefits

November 23, 2020 | -Arkaprava Das

Nowadays outsourcing is well-practiced in the banking industry. The concept…..

9 eCommerce lead generation strategies that will boost your sales pipeline

November 13, 2020 | -Arkaprava Das

Ecommerce lead generation is vital for the success of every…..

Customer Support AI, Artificial Intelligence, Maxicus

Unlock the power of customer service AI for better

November 12, 2020 | -Arkaprava Das

When it comes to imagining the future, customer service AI…..

machine learning applications for customer experience 1

How machine learning applications are shaping the course of CX forever

November 5, 2020 | -Arkaprava Das

Machine learning applications are driven by artificial intelligence (AI) that…..

Customer Service Outsourcing: What does the future look like for brands?

November 2, 2020 | -Arkaprava Das

Between the pandemic, it’s fair to say the outsourced service…..

The future of eCommerce customer service: Recipes to create a great eCommerce CX

October 30, 2020 | -Arkaprava Das

The starting point of success for any business comes with…..

Email support outsourcing: A guide to enhancing your CX

October 28, 2020 | -Arkaprava Das

Email support is a necessary method for businesses for assisting…..

Maxicus Wins Outsourcing Innovation of the Year 2020 at The Golden Globe Tigers Awards

October 25, 2020 | -Tanvi Jain

Gurgaon, 25th October 2020: Emerging as a winner surpassing some…..

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