Delight your Customers with
Gen-AI Powered CX Engagement

Enabling the CX of Tomorrow - A Journey Towards Enhanced Engagement Experience Across Both Physical & Digital Touchpoints.


The Maxicus Edge

At Maxicus, we lead the future of customer engagement. With over 5000 team members, we empower Fortune 50 brands and Top Unicorns with a blend of human expertise and unique future-ready AI-based platforms.
On a mission to redefine CX Innovation.

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Shaping the Future of CX Engagement

Our human-centered, AI-powered omnichannel approach creates personalized experiences across customer journeys that delight your customers.

Customer Engagement Model

Our CX Engagement model seamlessly integrates physical and digital realms through innovative Gen AI solutions.

New-Gen CX Engagement Framework


Our people-powered services drive sales, support, and revenue growth enabling next generation of contact center & outsourcing.


Our in-house AI-backed SaaS platforms empower leading brands to effective ensuring exceptional user experiences.

Get D2C Ready with Video Commerce

Sales
Support
Training

One - to - One

Connect directly with customers—one-on-one video demos

  • Personalisation
  • Increase Conversion Rates
  • Cross-Sells and Upsells
  • Build Trust
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One - to - Many

Expand your reach with dynamic one-to-many video experiences

  • Cost Effective
  • Brand Awareness and Recognition
  • Interactive Live Sessions
  • Improvised Sales Funnel
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Field Support

Deliver expert assistance in the field with video support

  • Remote Inspections
  • Documentation and Reporting
  • Enhanced Collaboration
  • Training and Knowledge Transfer
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Back End Support

Seamlessly integrate backend support with video guidance

  • Real-Time Problem Solving
  • Personalize Consultations
  • Efficient Onboarding
  • Increase First Time Resolution
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One - to One Trainings

Transform training with personalized one-to-one video commerce

  • Adaptive Learning Paths
  • Flexible Scheduling
  • Recorded Sessions for Reference
  • Reduced Support Queries
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Live Workshops

Efficiently train large audiences with impactful one-to-many live workshops

  • Global Accessibility
  • Brand Immersion
  • Community Building
  • Cost-Effective Outreach
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See how Maxicus has digitally transformed CX

Client Success Stories

Uncover the Impact: Revenue Growth, Higher Customer Satisfaction, and Accelerated Business Growth

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Awards

Want to be a part of a next-gen workforce?

Give your career a boost with Maxicus.

Join Our Team

Are you ready to scale your business?

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