Transforming Customer Experience For Leading Global Brands

What do we do?

At Maxicus, we help brands in the space of customer engagement using the power & experience of people & technology.

We are a family of 5000+ team members spread across 5 cities. We serve Fortune 50 brands and 6 of the top 10 unicorns with over 20+ years of experience.

Making Every Interaction Count for YOU


Maxicus is not just your outsourcing partner –
we go the extra mile to:

  • Foster meaningful interactions for your customers
  • Build exceptional engagement at both assisted and digital channels
  • Accelerate your digital transformation journey

The Maxicus Edge

0

Years in
Business

0

Solution
Providers

0

Transactions
Processed

0

Happy Customers
Per Day

Our Customer Engagement Model

A Digital-First, Agile Approach
to Empower YOU

Our expertise in leveraging digital technology, combined with a deep understanding of consumer behavior,
makes us perfectly poised to build scalable solutions for all your business needs!

Customer Lifecycle
Management

A benchmark in delightful customer support

  • Customer Acquisition & Onboarding
  • Omni Channel Support
  • Customer Retention
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Revenue
Growth

Leveraging innovative lead generation initiatives

  • Video CX
  • Lead Generation, Qualification
  • Sales & Revenue Enhancement
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Tech
Support

Enhancing the performance of digital solutions

  • Digital Devices Support
  • App Support
  • Diagnostics & Configuration
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Content &
Cataloging

Stellar catalogs & consistency across user generated content

  • Content Moderation
  • Data Labeling & Annotation
  • Cataloging
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Next-Gen Back
Office Support

Outsourcing all back-office processes for a powerful core

  • Data Processing
  • Transaction Processing Support
  • Document Verification Services
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Video CX
 

Deliver a personalized shopping experience at home

  • Schedule & offer Live demos
  • Leverage your own brand store
  • Personalized customer interactions
Learn More

See how Maxicus has digitally transformed CX

Expertise Delivered

We deliver on our promises with significant results that you can count on

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Learn how we helped a Fortune 50 company achieve:

Revenue generated

INR 1198Mn+

Revenue generated

Increase in customer satisfaction

95%

Increase in customer satisfaction

Worth of products sold to dropout prospects

INR 100Mn+

Worth of products sold to dropout prospects

Here’s what sets us apart from a traditional BPO


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Blog

Want to be a part of a next-gen workforce?

Give your career a boost with Maxicus.

Join Our Team

Are you ready to scale your business?

Get in Touch
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