Why Brands should go D2C?

Phygital Customer Experience

Convert Website Visitors into Customers

Own Your Customer Journey

Maximize your LTV Impact

Build Long-Term Engagement & Trust

Create Unique Brand Experiences

Increase Customer Repeat Rate

Get D2C Ready with Video Commerce

Sales

Support

Training

Demo

One - to - One

Connect directly with customers—one-on-one video demos

Personalisation
Increase Conversion Rates
Cross-Sells and Upsells
Build Trust

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One - to - Many

Expand your reach with dynamic one-to-many video experiences

Cost Effective
Brand Awareness and Recognition
Interactive Live Sessions
Improvised Sales Funnel

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Field Support

Deliver expert assistance in the field with video support

Remote Inspections
Documentation and Reporting
Enhanced Collaboration
Training and Knowledge Transfer

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Back End Support

Seamlessly integrate backend support with video guidance

Real-Time Problem Solving
Personalize Consultations
Efficient Onboarding
Increase First Time Resolution

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One - to One Trainings

Transform training with personalized one-to-one video commerce

Adaptive Learning Paths
Flexible Scheduling
Recorded Sessions for Reference
Reduced Support Queries

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Live Workshops

Efficiently train large audiences with impactful one-to-many live workshops

Global Accessibility
Brand Immersion
Community Building
Cost-Effective Outreach

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See How Maxicus enabled a Fortune 50 Brand go D2C

Revenue
Generated

Improvement in
Conversions Rate

Cart Drop
Recovery

Customer Satisfaction
Achieved

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Do you have questions?

B2C (Business-to-Consumer) involves businesses selling their products or services directly to consumers but may include intermediaries. D2C (Direct-to-Consumer) means companies sell their products or services directly to consumers, bypassing any middlemen, allowing for a more personalized and streamlined customer experience.

Some of the fastest-growing D2C brands in India include Samsung, boAt, OnePlus, and Atomberg. These brands have successfully leveraged direct-to-consumer strategies to build strong customer relationships, enhance product experiences, and drive significant market growth.

The future of D2C in India is bright. With increasing internet usage, shifting consumer preferences, a supportive business environment, and innovative marketing strategies, D2C brands are set to thrive. The integration of both digital and physical experiences will play a key role in enhancing customer engagement and loyalty.

A phygital approach blends physical and digital experiences, ensuring a cohesive and interactive customer journey. This strategy is essential for building trust, enhancing engagement, and fostering long-term customer loyalty.

D2C brands can cultivate a community of advocates by actively engaging with customers on social media, encouraging user-generated content, and hosting community-focused events. Creating a sense of belonging and offering exceptional experiences will drive word-of-mouth referrals and strengthen brand loyalty.

Enables brands to own the entire customer journey, providing a consistent and integrated experience across all touchpoints. This strategy not only enhances customer satisfaction and loyalty but also maximizes engagement opportunities, leading to higher conversions and long-term value.

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India's leading D2C Enablers

We are now in the era of D2C

Why Brands should go D2C?

Phygital Customer Experience

Why Phygital is must for D2C

Get D2C Ready with Video Commerce

One - to - One

One - to - Many

Field Support

Back End Support

One - to One Trainings

Live Workshops

See How Maxicus enabled a Fortune 50 Brand go D2C

Do you have questions?

Blogs

Start your D2C Journey

Are you ready to scale your business?

India's leading D2C Enablers

We are now in the era of D2C

Why Brands should go D2C?

Phygital Customer Experience

Why Phygital is must for D2C

Get D2C Ready with Video Commerce

One - to - One

One - to - Many

Field Support

Back End Support

One - to One Trainings

Live Workshops

See How Maxicus enabled a Fortune 50 Brand go D2C

Do you have questions?

What is the difference between B2C and D2C?

What are some of the fastest-growing D2C brands in India?

What is the future of D2C in India?

Why is a phygital approach important for D2C brands?

How can D2C brands build a community of brand advocates?

Why omnichannel- engagement is necessary going D2C?

Blogs

Start your D2C Journey

Are you ready to scale your business?