Customer Experience Management

Seamless support over touch points of the customer’s choice.

Customer engagements that empower your growth


With our Customer Experience Support outsourcing services, ensure that your customers feel heard and understood–be it over any touch point. While we specialize in identifying and retaining potential customers, we also major in providing support for connected devices and mobile applications.

Get in Touch

Our Offerings


Omni-Channel<br>Customer Experience

Omni-Channel
Customer Experience

Maxicus provides support across all customer touchpoints, from voice to chat support. Reduce customer effort, maximize engagement, and create a niche in the market as the frontrunner for providing the best customer support.

Know more solution arrows
Revenue<br>Growth

Revenue
Growth

From lead generation to upselling your products; our team ensures that your brand’s financial health is always going up the ladder. Maxicus offers the best support to your brand, thanks to our decade long experience in multiple industries.

Know more solution arrows
NPS<br>Measurement

NPS
Measurement

Know how happy, satisfied or discontented your customers are. Maxicus collects your customer satisfaction data and devises strategies, as to how you can improve, sustain and amplify your relations with your current and prospective customers.

Know more solution arrows
Tech <br>Support

Tech
Support

While connected devices open new avenues for revenue, they also give rise to challenges associated with configuration and higher support costs. Maxicus provides support that efficiently meets needs of all connected consumers.

Know more solution arrows

Case Studies


Expertise Delivered

We deliver on our promises with significant results that you can count on

View All

Lets talk more about how you can power your brand.

Get a call back

Blog


customer retention_cx

Going beyond Net Promoter Scores & CSAT: CX for Customer Retention

Know More

customer service training

Why is customer service training so important?

Know More

image annotation_computer vision

An overview: What is image annotation?

Know More

Are you ready to scale your business?

Get in Touch