Between the pandemic, it’s fair to say the outsourced service…..
In our guide to successful customer journey management, we mentioned…..
Call center Quality Assurance (QA) is a process that can…..
Some believe remote working is hardly working. While others have…..
Outsourcing to call centers is something that all growth-oriented organizations…..
About 74% of CFOs surveyed by Gartner expect at least…..
Remote Working and work-from-home (WFH) are the ‘new normal’. While…..
