Work From Home | Remote Call Center Jobs

Customer Service Outsourcing: What does the future look like for brands?

November 2, 2020 | -Arkaprava Das

Between the pandemic, it’s fair to say the outsourced service…..

Inbound call center services: Your go-to solution for proactive customer support

October 15, 2020 | -Arkaprava Das

Inbound call center services deal with a majority of incoming…..

Drive greater CX with employee engagement and performance management

October 9, 2020 | -Arkaprava Das

In our guide to successful customer journey management, we mentioned…..

Selling in a new world: Growing revenue streams with remote selling

October 1, 2020 | -Arkaprava Das

What is remote selling? Remote selling or virtual selling is…..

The difference between call center and contact center services & their role in customer engagement

September 28, 2020 | -Arkaprava Das

A contact center is a business segment within an organization…..

A guide to assuring call center quality standards

September 25, 2020 | -Arkaprava Das

Call center Quality Assurance (QA) is a process that can…..

Customer service skills for professional (and personal) growth

August 12, 2020 | -Arkaprava Das

What makes customer service champions? Customer service skills. 73% of…..

virtual training_onboarding, bpo training

5 Best Practices for Virtual Training & Onboarding for BPOs

July 8, 2020 | -Arkaprava Das

Virtual training and onboarding of employees is a fairly new…..

Busting (un)common myths on Remote Working, BPO Jobs & Customer Service

July 1, 2020 | -Tanvi Jain

Some believe remote working is hardly working. While others have…..

customer experience strategy planning maxicus

Here’s how to revisit your Customer Experience Strategy post COVID-19

June 29, 2020 | -Ajit Hirekar

Outsourcing to call centers is something that all growth-oriented organizations…..

work from home, remote working, productivity

Work From Home: Tips & Best Practices

May 19, 2020 | -Abhishek Ghosh

About 74% of CFOs surveyed by Gartner expect at least…..

working from home. remote working maxicus

Moving Away From the Office: The Rise of Remote Working

April 23, 2020 | -Abhishek Ghosh

Remote Working and work-from-home (WFH) are the ‘new normal’. While…..

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