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Top 8 Digital Transformation Trends in 2021

Top 8 digital transformation trends in 2021

January 7, 2021 | -Arkaprava Das

With the evolving market, businesses are inventing new strategies to…..

outsourcing in banking and bfsi- Maxicus, benefits of outsourcing in banking

Outsourcing in banking: Analysing the risks and benefits

November 23, 2020 | -Arkaprava Das

Nowadays outsourcing is well-practiced in the banking industry. The concept…..

call-center-and-contact-center, Maxicus

The difference between call center and contact center services & their role in customer engagement

September 28, 2020 | -Arkaprava Das

A contact center is a business segment within an organization…..

call-center-quality-analysis, Maxicus

A guide to assuring call center quality standards

September 25, 2020 | -Arkaprava Das

Call center Quality Assurance (QA) is a process that can…..

Contact center_bpo Maxicus, Maxicus

Reinventing Contact Centers: How a pandemic changed the way BPOs have worked

September 23, 2020 | -Arkaprava Das

The impact of COVID-19 on contact centers Companies are facing…..

5G telecom, Maxicus

A Telco’s guide to 5G: How Telecom players can help their customers adapt

September 21, 2020 | -Arkaprava Das

The transition from 4G to 5G Flagship telecommunication technologies have…..

image annotation Maxicus

An overview: What is image annotation?

August 5, 2020 | -Sravanthi Bollapragada

Image annotation is a significant task in computer vision. Computer…..

virtual training_onboarding, bpo training

5 Best Practices for Virtual Training & Onboarding for BPOs

July 8, 2020 | -Arkaprava Das

Virtual training and onboarding of employees is a fairly new…..

Machine Learning, Artificial intelligence maxicus

Food For Machines: Data Inputs For Machine Learning & Artificial Intelligence

June 20, 2020 | -Shiv Tomar

With the advent of Artificial Intelligence and Machine Learning, the…..

digital transformation bulb

Digital Transformation: Rethinking your business model for The New Normal

May 28, 2020 | -Sravanthi Bollapragada

The new dynamics and acceleration of the 21st century are…..

Remote work

Remote Work: A lesson to learn on Business Continuity

March 27, 2020 | -Tanvi Jain

Natural disasters, disruptions and a pandemic like COVID-19 have the…..

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