The arrival of 5G and what it means The arrival…..
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Outsourcing to call centers is something that all growth-oriented organizations…..
Why does a business need multilingual customer support? Take India as a…..
Your customer service is as good as the people that…..
As India went into lockdown in late March 2020, call…..
There is an emotional aspect linked to every relationship, which…..
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What is Customer Churn? Customer churn is a metric to…..