Find all the articles about Customer Lifecycle Management

In-house vs. outsourced data labeling

April 1, 2021 | -Arkaprava Das

Data annotation and data labeling are some of the most…..

7 Tips to increase customer satisfaction during peak hours

March 15, 2021 | -Arkaprava Das

Customer satisfaction doesn’t run on magic or miracles. Managing customer…..

How phygital customer experience is breaking the barriers between brands and customers?

March 6, 2021 | -Arkaprava Das

Indeed, a good customer experience often begins at the edges,…..

What the future holds for e-surveillance service?

February 12, 2021 | -Arkaprava Das

With time, enterprise e-surveillance service has made enormous strides across…..

4 Major strategies to improve telecom customer service

December 21, 2020 | -Arkaprava Das

32% of customers will walk away from a brand they…..

5 essential customer retention strategies for 2021

December 16, 2020 | -Arkaprava Das

Customer retention simply means a routine of retaining your existing…..

Understand Graph on call center KPI by office Team

5 Call center KPIs that boost your CSAT

December 4, 2020 | -Arkaprava Das

KPIs (Key Performance Indicator) are a measured value that describes…..

Customer service trends 2021: Are you ready for the future?

December 2, 2020 | -Arkaprava Das

The future of customer support is the future of your…..

Customer Support AI, Artificial Intelligence, Maxicus

Unlock the power of customer service AI for better

November 12, 2020 | -Arkaprava Das

When it comes to imagining the future, customer service AI…..

machine learning applications for customer experience 1

How machine learning applications are shaping the course of CX forever

November 5, 2020 | -Arkaprava Das

Machine learning applications are driven by artificial intelligence (AI) that…..

Customer Service Outsourcing: What does the future look like for brands?

November 2, 2020 | -Arkaprava Das

Between the pandemic, it’s fair to say the outsourced service…..

The future of eCommerce customer service: Recipes to create a great eCommerce CX

October 30, 2020 | -Arkaprava Das

The starting point of success for any business comes with…..

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