Utilizing specialized tools for customer care, supervisors and stakeholders can enhance customer satisfaction by actively engaging with them and providing appropriate solutions through a unified platform that offers a comprehensive view of the customer.
Maxicus offers all the essential tools for effortless customer care, including ticket management, automated processes, mobile compatibility, role-based access, prompt responses, approvals, and advanced workflows. It's the ultimate solution for improving customer satisfaction.
For Marketing
Gain a comprehensive perspective on your brand using an integrated tool. Gain insights into your customers, competitors, and target audience. Foster meaningful engagement with your customers to enhance their satisfaction.
Effortlessly generate multiple dashboards for different stakeholders and executives. Analyze intricate metrics with business intelligence tools. Stay ahead by monitoring how online conversations influence your brand.
For Lead Generation
Our sales improvement efforts revolve around in capturing high-intent leads from social media and streamlining our follow-up and tracking processes. we employ targeted strategies to capture leads from social media, focusing on users with a genuine interest in our offerings.
we optimize our follow-up and tracking system, ensuring efficient lead management and minimizing missed opportunities. Additionally, we prioritize regular customer follow-up through various channels and leverage a dedicated call center for adequate support and relationship-building.
Capture every word, and never let a conversation slip away.
Uncover Data Insights Like Never Before: Maxicus Unified Platform Combines Stunning Dashboards and Cutting-edge BI Tools.
Above displayed are the logos of the platforms that can be monitored/integrated with our ORM platform.
Analytics
Adword
Youtube
Whatsapp
Twitter
Tiktok
Trustp
Telegram
Reddit
Quora
Play Store
LinkedIn
Koo
Instagram
Google Business
Facebook
Blog
App Store
Web Hooks
News
Above displayed are the logos of the platforms that can be monitored/integrated with our ORM platform.
