At Maxicus, we help brands in the space of customer engagement using the power & experience of people & technology.
We are a family of 5000+ team members spread across 5 cities. We serve Fortune 50 brands and 6 of the top 10 unicorns with over 20+ years of experience.
Maxicus, a KocharTech company, derives the name from our goal of Maximizing Customer Experience. We leverage technology, powered by a human touch, to create value and deliver exceptional results for our clients and their customers. We are digitally transforming business processes by designing innovative, scalable solutions using AI and ML technologies.
We create effective one-to-one customer journeys, promote efficient back-office & tech support, enable virtual commerce, and offer best-in-class data annotation services.
Years in Business
Solution Providers
Transactions Processed
Happy Customers per Day
Languages Supported
2002
Consultant to BT - Airtel Internet JV
2004
Moved from Consulting to Delivery model
2006
Knowmax — Knowledge Management Platform Launched for Telecom
2008
Bangalore Centre Started - Blackberry Tech Support started for 3 large Telco's
2010
Kolkata & Vadodara centers started. Total 4 Delivery Centers by 2010.
2012
Ludhiana added
as 5th
2014
Added BFSI vertical and diversified from telecom
2016
Gurgoan Center
Started
2017
Ecommerce
vertical added
2018
KM 2.0 Al based with AR Capability launched
2019
LEAP - WFH platform launched
2020
Launched Industry first Phygital platform for sales
2021
Launched
GiG@maxicus
2022
Amritsar Campus = 1.5 acres, Innovation & Skilling center
Our expertise in leveraging digital technology, combined with a deep understanding of consumer behavior, makes us perfectly poised to build scalable solutions for all business needs!
How can we create more value for your business?
Is there a way to make processes simpler?
What can we do to make engagements smoother?
Value People
Ownership
Open Communication
Speed
Trust
