Case Study


Supporting a food delivery player to stay on top of the Indian market

Our Client, holding a substantial market share in India, is one of the top players in the food ordering and delivery business with a pan-country presence. Having reached the billion-mark valuation in just four years, the company is India’s fastest company to become a unicorn.

Key Takeways:


Increase in annual savings

28%

Increase in annual savings

Reduction in AHT

19%

Reduction in AHT

Reduction in TAT

17%

Reduction in TAT

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