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Turn agent training into a streamlined, data-driven experience that boosts performance, cuts costs, and maintains consistent quality for every team, every time.
Say goodbye to unstructured workflows. Create clear, step-by-step modules interspersed with quizzes, feedback loops, and interactive elements that make learning engaging and effective while cutting down training costs.
Reduce onboarding time from 5–8 weeks to just 3–5 weeks. Guided learning paths and accessible resources help new agents quickly gain the knowledge and confidence they need to excel.
Lower training efforts by 30–40% and reduce costs by 15–20% with automated, scalable learning content that adjusts to the needs of different agent groups.
Empower agents with up-to-date information at their fingertips. Real-time updates ensure every response is accurate, reducing costly errors and improving customer interactions.
Use powerful analytics to track progress, monitor agent health, and identify skill gaps. Refine training modules based on real insights to build a smarter, more efficient team.
We've got you covered. Knowmax understands your knowledge ecosystem well to ensure your knowledge is preserved and transferred without any hassle. Here's how we do it.
Knowmax coordinates with your team for a comprehensive audit of your existing knowledge, and identifies relevant content types to fit your knowledge adequately.
Our AI data migration engine speeds up the time to migrate content and minimises the manual effort and potential errors involved in the process.
We run regular quality checks to ensure your content is accurately migrated to Knowmax, and the platform is ready for launch fast and hassle-free.
Reduction of
support team errors
Ticket deflection to
self-service channels
Reduction to time
to proficiency
Reduction in
support costs