Why Maxicus & Why India

Leverage India's unmatched talent ecosystem and Maxicus's proven GCC expertise for accelerated business transformation

India: The Global GCC Capital

India hosts 1,400+ Global Capability Centers, representing a $46B+ market with unparalleled talent depth, cost efficiency, and technological infrastructure.

1,400+
Active GCCs
$46B+
Market Size
1.93Mn
Professionals
6500+
Global Roles
World’s Largest Talent Pool

Access to 4.5M+ skilled professionals across technology, finance, and operations

Cost Optimization

60–70% cost savings with world-class service delivery and operational excellence

Digital Infrastructure

Leading digital ecosystem with robust connectivity and technology infrastructure

Strategic Time Zones

Optimal coverage for global operations with 24/7 business continuity

Your Trusted GCC Partner

With 20+ years of customer experience leadership and AI- powered innovation, Maxicus delivers end-to-end GCC services with unmatched speed and reliability.

25+

Years in Business

30+

Countries | Products Deployed

100+

Happy Clients Globally

5000+

Happy Employees

CX DNA & AI Capabilities

20+ years of customer experience leadership with AI-powered automation and insights

Proven Track Record

Award-winning innovation with ISO-certified operations and security frameworks

End-to-End Partnership

Complete lifecycle support from setup to scale with flexible commercial models

Rapid Deployment

90-day build-to-go-live guarantee with accelerated value realization

What Sets Maxicus Apart

Unique differentiators that deliver accelerated value, reduced risk, and sustained competitive advantage for your GCC

90-Day Build-to-Go-Live

Industry-leading setup speed with proven methodologies and accelerated deployment frameworks

Faster time-to-value
ISO-Certified Operations

Enterprise-grade security and compliance with ISO 27001, SOC 2, and industry-specific certifications

Risk mitigation & compliance
Award-Winning Innovation

Recognized for CX excellence and AI innovation with proven track record of transformational outcomes

Competitive advantage
Flexible Commercial Models

Outcome-based pricing, shared savings, and hybrid engagement models aligned with your business goals

Cost optimization
AI-Powered Platform

Proprietary AI platform for automation, analytics, and continuous optimization of GCC operations

Operational excellence
CX DNA Integration

20+ years of customer experience leadership embedded in every GCC capability and process

Enhanced customer outcomes

Complete GCC-as-a-Service Offering

From rapid setup to seamless transfer, we provide comprehensive lifecycle management for your Global Capability Center

30-90 days
Build
Foundation & Setup

Complete GCC establishment with infrastructure, compliance, and team setup

  • Legal entity formation & compliance
  • Infrastructure setup & security
  • Talent acquisition & onboarding
  • Process design & governance
Ongoing
Operate
Management & Optimization

Day-to-day operations management with continuous improvement and scaling

  • 24/7 operational management
  • Performance monitoring & KPIs
  • Vendor management & contracts
  • Quality assurance & compliance
6-18 months
Transform
Innovation & Enhancement

AI-powered automation and digital transformation for enhanced capabilities

  • AI & automation implementation
  • Digital transformation initiatives
  • Advanced analytics & insights
  • Innovation lab establishment
36 months
Transfer
Knowledge & Ownership

Seamless transition of operations and knowledge to your internal teams

  • Knowledge transfer programs
  • Team transition planning
  • Documentation & handovers
  • Ongoing support & consultation

Are you ready to scale your business?

Get in Touch
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