A Fortune 100 company, our client is a leading global producer of electronic devices and specializes in the production of a wide variety of consumer and industry electronics. Deemed as one of the largest producers of consumer electronics, the client sought support to enhance online sales on its e-tail platform.
Acquire and retain newer customer bases
Complete online sales journey & reduction in cart dropouts
Continuous Net Promoter Score enhancement
Peak volume management for service related and sales inquiries