Case Study

Boosted customer satisfaction by up to 85% for a leading electronic audio brand

Our client is India’s fastest-growing audio & wearable brand globally. One of the brands aims to bring affordable, durable, and more importantly, ‘fashionable’ audio products and accessories to millennials.

Key Takeways:

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85%

Customer Satisfaction
Boosted

78%

Call Quality
Enhanced

75%

Service Level
Agreement Achieved