Case Study


98% First Call Resolution Achieved for a Gaming Company

Our client is India’s leading digital skill games company, offering a diverse portfolio of full-stack games, including skill games, fantasy sports, and casual games. They have established themselves as a prominent player in the online gaming industry, attracting a large user base with their engaging and innovative gaming experiences.

Key Takeways:


Call Quality Score Achieved

99%

Call Quality Score Achieved

First Call Resolution Achieved

98%

First Call Resolution Achieved

Service Level Achieved

99%

Service Level Achieved

Download Now

captcha

Are you ready to scale your business?

Get in Touch
We are using cookies to enhance user experience. Click Accept to give us your permission.
Accept Decline