10 Most powerful global outsourcing trends & statistics still relevant in 2021
Outsourcing your business process involves hiring third-party service providers for several business-related operations and responsibilities. Pretty much every industry you can think of around the world is now leveraging outsourcing as a business model to strive. Businesses have adapted to this bandwagon as it proffers an array of opportunities for cost reduction while making sure that KPIs are archived for non-core business functions.
Benefits of outsourcing your business process
Cost-effective
Increased efficiency
Focus on core
Cutting-edge tech and infrastructure
Access to skilled professionals
Time zone advantage
Faster and better services
10 Most powerful global outsourcing trends & statistics still relevant in 2021
1. With around 70% surveyed saying outsourcing was used as a cost-cutting tool, another 40% said outsourcing provided organizational flexibility to deal with the changes felt by the pandemic; remote work and fast-paced digitalization.
Deloitte
2. 56% of enterprises outsource to get access to the latest technologies.
Deloitte
3. 78% of businesses globally say that they feel positive about their relationship with an outsourcing partner.
Deloitte
4. Outsourcing lead generation results in 43% better results than in-house lead generation.
Fearless Competitor
5. 37% of the companies believe outsourcing to a third-party service provider improves Customer Lifetime Value (CLV).
Deloitte
6. 80% of firms in Europe and the US choose India over any other country for their outsourcing requirement.
NASSCOM
7. 57% of organizations believe outsourcing allows them to completely focus on their core business activities.
Deloitte
8. 28% of companies will outsource business development to cut-cost.
Customer Think
9. 24% of small enterprises outsource to increase efficiency of their business.
Clutch
10. India remains the leading country to outsource.
Tholons & Kearney
Takeaways
Having partnered with skilled professionals in the outsourcing domain can change the game in your favor. As there are too many players in the market today, across industries, the competition has become fierce. Therefore it is sensible to work with an ally with proven expertise and stir your business towards success.
