Customer Support Executive

India · Gurgaon

Job Role: 

As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. 

 Job Description: 

  • Provide superior Customer Experience on Chat/Email/Call
  • Provide accurate, valid and complete information by using the right methods/tools
  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Collaborate with team members, customer service teams to ensure the superior customer experience
  • Follow the company’s communication procedures, policies, and guidelines at all times
  • Deliver excellent results measured by customer satisfaction, effectiveness, efficiency and quality