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Here’s what a next-gen outsourcing partner can do for an EdTech business

Here’s what a next-gen outsourcing partner can do for an EdTech business

Zoom classes. Student portals. Virtual presentations. Digital submissions. There are…..

From Survival to Significance: What the future holds for the BPM industry

The future for Business process Management (BPM) industry

The introduction of digital technology has brought a profound transformation…..

Customer support during a lockdown Are your teams prepared

Customer support during a lockdown: Are your teams prepared?

As India went into lockdown in late March 2020, call…..

Why email support is an important part of customer support strategy

Why email support is an important part of customer support strategy?

We live in a world where unresolved issues can hamper…..

Contact Center Checklist Things to look out for while choosing your outsourcing partner

Quality assurance call center checklist: Things to look out for while choosing your outsourcing partner

Having a quality assurance call center checklist is crucial to…..

Busting Myths About Outsourcing Business Processes Customer Support Outsourcing

Busting myths of outsourcing Business Processes: Customer Support Outsourcing

As business and technology continue to change the world and…..

Remote Work A lesson to learn on Business Continuity

Remote Work: A lesson to learn on Business Continuity

Natural disasters, disruptions and a pandemic like COVID-19 have the…..

Should you be outsourcing customer support for your business

Should you be outsourcing customer support for your business?

The key to surviving in a competitive market for a…..

Are you ready to scale your business?

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