Case Study

Back office efficiency & cataloging for a growing Social e-Commerce business

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About the client

The client is an early mover in the social e-commerce sphere in India. Not only is this brand capturing a niche in the e-Commerce industry, but it also provides an opportunity for a social media user to become a seller in their respective social circles. The platform enables purchases from our client’s portal and sells it within the user’s network with our client providing logistical support as well.Having serviced over 2 million social sellers in more than 5000 cities in India, it has empowered a number of stay-at-home mothers, students, and offline merchants, etc. earn additional incomes of up to INR 25,000/month.

Need Gap


Creation of product catalogs


Maintain daily agent productivity

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