Job Profile:






Job Description:

  • To drive ongoing skills growth of employees by delivering engaging and quality training.
  • Designing and developing training in close collaboration with various subject matter experts.
  • Creating learning experiences that engage learners to achieve and demonstrate learning outcomes.
  • Implementing technology-enabled innovations to support blended and digital learning.
  • Collating feedback of completed training to evaluate and measure results and make improvements where required.
  • Maintaining a database of all training materials.
  • Schedule refreshers and product training.
  • Reporting of training metrics and conducting reviews.
  • Reporting to Training Manager.

Desired Candidate Profile:

  • Must be a graduate
  • Minimum 1 year of experience as a Trainer
  • Knowledge of TNI & TNA
  • Prior experience in delivering training
  • Good knowledge of training related software
  • Strong ability to get buy-in and engage your audience
  • Excellent possess communication & presentation skills
  • Preferred Industry: BPO


3-5 Years

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