Job Profile:

Assistant Manager- Operations





Job Description:

  • Ability to manage restaurant partners remotely over calls/emails and being able to generate consistently improving business throughout partner’s journey with the client.
  • Be the point of contact for all partner queries and exhibit superior relationship management skills resulting in mutual growth of partner as well the client.
  • Guiding the partner towards proactive participation in various sales promotion schemes as well as visibility-enhancing initiatives such as listing ads.
  • Coordinate with internal teams to provide the best support to partners.
  • Effectiveness shall be measured on quantitating metrics such as no of calls handled, resolution TAT, and business growth of accounts.
  • Being the face of the Client in the market and standing up for the values.

Desired Candidate Profile:

  • Graduate/Post Graduate with 2+ years of experience in Inside Sales / Account management.
  • Good working knowledge and experience are preferred in e-commerce companies.
  • Confident, pleasing, and a go-getter.
  • Effective communication skills.
  • Attitude & Aptitude for relationship management.
  • Should be a team player
  • Should have the mental bandwidth to multitask on multiple queries from a large no of accounts
  • Should possess good analytical and excel skills.
  • Ability to interact and influence internal stakeholders at different levels spanning across various functions and geographies over calls and emails.
  • Have a penchant to resolve queries/issues and strive towards faster resolution TAT.


6-8 Years

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